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New: AI Operators. An AI teammate in the tools your team already uses

/ AI Services

AI that does the work.

We install AI teammates and workflows into the tools your business already runs on. Fixed-price start, measured outcome, no rip and replace.

/ Three things we build

A workflow runs on rails.
An agent makes judgements.

Software is where you go when the process itself is your advantage.

  • 01

    AI Agents

    A teammate that works in your chat. You ask it things, it answers from your business's own information, and it does approved jobs for you.

    Internal operators live in Slack, Teams or WhatsApp with business memory, defined skills and approval steps. Front desk agents answer your customers on the channels you already publish.

  • 02

    AI Workflows

    A job that used to need a person, now running by itself. Something happens, the work gets done, the right tool gets updated.

    Lead to CRM. Inbox to Action. Meeting to Tasks. Quote and Proposal. Document Processing. We build one, prove it works, then build the next.

  • 03

    AI Software

    Software built for the way you work, with intelligence inside it. For when nothing you can buy fits the problem.

    Internal tools, AI-enhanced client portals, product copilots, natural-language search over your own data. Designed and built by the same people.

/ Integrations

It plugs into
what you have.

An operator sits where your team already talks, reaches the systems you already pay for, and answers your customers where they already message you.

Where your team talks

Internal operators
Slack
Microsoft Teams
Discord
Telegram
Google Chat
Gmail
Outlook
Matrix

Where your customers talk

Front desk agents
WhatsApp
Instagram
Messenger
Signal
LINE
SMS
Website chat
Email

What it is allowed to use

Tools and systems
HubSpot
Notion
Google Drive
Google Calendar
Xero
QuickBooks
Stripe
Asana
ClickUp
GitHub
Zapier
Any MCP server

The models underneath

Swappable, never locked in
Anthropic
OpenAI
Google Gemini
Mistral
Ollama
OpenRouter

A sample, not the whole list. Anything with an API or an MCP server can be connected. Channels are not equal: some need a business account, some bill per conversation, and some limit what an automated sender may post. We check that before we scope, not after.

/ What it costs

Prices, in public.

Start small and prove it. Every rung is designed to make the next one an easy decision. GBP excludes VAT.

  • 01

    AI Opportunity Sprint

    1-2 weeks

    We map how the work really happens, rank the opportunities by hours recovered against build effort, and come back with one costed recommendation. Credited in full against whatever you build next.

    £1,000$1,350
  • 02

    First Workflow Live

    2-3 weeks

    One automation running in production, with the before and after measured and written down. The number we agree at the start is the number we report at handover.

    £1,950$2,600
  • 03

    Agent Build

    3-5 weeks

    One agent, built properly: business memory, defined skills, connected tools, permissions, approval steps, monitoring and training for the team who will use it.

    From £3,000From $3,950
  • 04

    AI Software Build

    8-12+ weeks

    Bespoke software with intelligence built in, or intelligence added to a product you already run. Design and engineering included.

    From £15,000From $19,500
  • 05

    AI Operations Retainer

    Rolling

    Monitoring, quality testing, knowledge updates, cost management and steady improvement. A named person who knows your setup.

    From £600/moFrom $800/mo
Line one

Build

A one-off fee to design it, build it, connect it and train your team.

Line two

Run

The monthly retainer: monitoring, quality testing, knowledge updates and steady improvement.

Line three

Usage

Model usage and hosting, at cost, on accounts in your name. Typically £50 to £150 a month for an internal operator. You own it.

/ How we keep it safe

Bounded on purpose.

The failure mode in this work is an agent given too much rope. We start narrow and widen it once it has earned the trust.

01

It asks first

Anything touching money, contracts or customers waits for a human yes. You decide where that line sits before we build.

02

It only sees what you allow

Permissions are set per tool and per person. An operator cannot reach a system nobody gave it.

03

You can see what it did

Every action is logged and readable. When something looks wrong you can find out why without asking us.

04

It gets tested

We run real cases against it before it goes live, and keep testing after. Quality is a retainer job, not a launch job.

05

You own the accounts

Model and hosting accounts are set up in your name, on your card. Your data, your keys, no lock-in.

06

The models are swappable

We are not tied to one provider. When a better or cheaper model lands, we move you to it.

/ Questions

The things
everyone asks.

What does an AI agent cost for a small business?

An Agent Build starts at £3,000 (about $3,950) for a single agent with connected tools, permissions and approval steps. Before that, a £1,000 Opportunity Sprint tells you whether it is worth building at all, and the fee comes off the build. Running costs are separate and sit on your own accounts: for a typical internal operator at a 15-person firm that is roughly £50 to £150 a month covering model usage, hosting and knowledge storage. Customer-facing agents on WhatsApp or SMS cost more because those channels bill per conversation.

How is this different from just using ChatGPT?

A chat window has no memory of your business, no access to your systems, no permissions and nobody accountable when it gets something wrong. An operator knows your clients and your process, can act inside the tools you already pay for, asks before it does anything consequential, and is monitored and improved by us.

Do we have to change the tools we already use?

No. That is the point. We connect to the CRM, inbox, calendar and documents you already run on. If something genuinely cannot be connected we will tell you in the Sprint rather than after you have paid for a build.

How long before it is actually working?

First Workflow Live is two to three weeks from kick-off to running in production. An Operator Build is four to six. We start with one bounded job rather than promising broad autonomy, because that is what actually gets used.

Will this replace people on our team?

We do not sell it that way and we will not pitch it that way. The businesses that get the most out of this use the recovered hours on work that grows the company. If the goal is cutting headcount, we are the wrong studio.

Do you work with businesses in the US?

Yes. We work with small and medium businesses across the UK and the US, remotely. Pricing is published in both pounds and dollars, and we run to your working hours.

/ Start here

Start with
one job.

Tell us the thing your team repeats every week and hates. We will tell you whether it is worth automating, and what it would cost.

Book a sprint hello@uppercutlabs.co.uk